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This Report documents the findings of a comprehensive consultation exercise carried out by our Business Excellence Department with key stakeholders. This consultation acts as an internal quality audit of our services, the findings of which are used to develop Quality Action Plans for each Business Unit within our Organisation.

This was the first Volunteer Satisfaction Survey carried out in Positive Futures. This survey aimed to gain a greater understanding of Volunteer's perceptions, which in turn will be used to inform the strategic direction of Positive Futures. The findings of the survey are detailed in the report attached.

Our Business Excellence Department carried out Positive Futures' first Staff Satisfaction Survey between March - April 2010. The aim was to engage staff via the anonymous collation of their views in an effort to identify strengths and areas for improvement within Positive Futures. The findings of the survey are detailed in the report attached.

Careful Plans is a Positive Futures study of the aspirations and self identified needs of all older carers of a person with a learning disability, known to the South Eastern Health and Social Care Trust, living in the Lisburn Sector.

This document details Positive Futures' requirements for a new HR system.

Annual Report setting out the achievements, events and financial detail of our work in 2008 to 2009.

The Regulation and Quality Inspection Authority (RQIA) is the independant body responsible for monitoring and inspecting the quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of these services. Please find below copies of Inspection Reports for Positive Futures Services.

Recently we asked the views of a number of stakeholders about their perceptions of Positive futures as part of an Annual Consultation Exercise (ACE). The results were positive and showed that the majority of stakeholders highly valued our services and staff. the Executive Summary, full findings and an Easy Read version are avilable on the link below.

Annual report setting out the achievements, events and financial details of work in 2007 to 2008.

An Evaluation Report of the Impact of the Families Services delivered by Positive Futures in Rural and Urban Areas of Northern Ireland.